TESTIMONIALS
Customer Testimonials
We highly recommend Susan! She made the process easy and comfortable. With all of the confusing legal jargon that goes along with getting a mortgage she was able to answer all of our questions, explain things in ‘user friendly’ or better yet ‘property simplifed' terms and was very patient at re-explaining information to us when we felt we didn't understand what was being said.
M.K. & L.K.
Susan is always friendly and helpful. She is always happy to answer questions for us and to explain the best options for us. When no one else could help us Susan was able to get us our homeowner line of credit and mortgage. She is committed and dedicated and I would happily seek her services again.
Erika H.
I am a long time client of Susan Au-Young. Susan has helped me many times to achieve my mortgage goals! She is a very professional and dependable person. I would strongly recommend talking to Susan whether your buying your first home, renovations, rental properties – all your financing needs.
Adam L.
Susan is professional, personable, and service oriented. Anytime I would recommend Susan and her team. I know we will be welcomed with a friendly smile, treated with respect and get the information to be able to plan ahead into the future.
Emily & Ken
Susan is truly amazing... quick, sharp, sees the bigger picture and you can tell she
really enjoys her occupation. Always a pleasure working with her over the years.
Thanks !
David M.
Thank you Susan for all you have done to provide me with a mortgage I did not think I would get approved for! Your understanding of the industry and broad product knowledge was fantastic!
Your cheery and positive personality has made the process painless and enjoyable. I appreciate our discussions and the professional manner in which everything was handled.
Leonard B.
Susan is professional and knowledgeable in mortgage financing. Susan and her team has provided me exceptional service and have given me excellent advice on related matters. Susan was able to help other members of my family, relatives, colleagues and friends – truly the
best of her abilities- her expertise, knowledge was way above what we expected. Susan is highly responsive and committed and I am pleased to provide her a strong recommendation.
Tammy & Herman
Susan was a life saver, I had gone to 3+ banks and hadn't been able to get a mortgage till I called her. She was able to get me a great rate with one of the Major banks. She was very professional did everything she was supposed to and got me what she said she would. I would definitely recommend her!
Ralph
My mom and I truly believe a referral is the greatest compliment. To say that you would recommend someone to family and friends is what we have done; it says that they have earned your trust and respect.
Susan is approachable, hard-working and is dedicated to helping us find the right mortgage. We have personally worked with her a few times and recommend her to anyone and everyone we hear is looking to buy or refinance, including our own business colleagues and clients. Susan is professional, courteous and genuine. She will go the extra miles to get the job done and on time!
Jimmy & Alice
